After reading this administrator’s guide, you will be able to:


  • Understand how and why FancyFon Mobility Center(FAMOC™) can help you

  • Understand how FAMOC will work for your company, end-users or your customers

  • Identify the main FAMOC components and features

  • Create multiple, separate organizations / departments within the FAMOC server and grant diverse management prerogatives to different system administrators

  • Customize the FAMOC console by e.g. adding new system translations and custom fields, preparing package operations corresponding to specific company needs, or changing FAMOC Agent configuration 

  • Add single users and devices to FAMOC or perform bulk imports via server synchronization, or file import and data mapping 

  • Remotely manage end-users’ devices (install applications, perform over-the-air configurations, initiate data backup, etc.)

  • Gain an overview of the mobile infrastructure, monitor device parameters, instantly identify failures, and troubleshoot devices using dashboard, inventory, action log, alerts and reports

  • Make a connection to a customer’s phone using FAMOC Remote Access

  • Use Location Monitor to locate devices and users

  • Monitor server status and FAMOC licenses

  • Know where to look for more detailed information and support