This feature allows you to enroll a single device using various methods: email, phone number or QR code; or set the device up in Device Owner mode using NFC or a QR code.

  1. To add a single device to the system, hover over the button in the DEVICES tab and choose the Enroll a device option. A step-by-step modal window will appear and guide you through the enrollment process. 
  2. Select the device user and, if needed, edit the user’s email and phone number.
  3. Next step displays what policies and apps will be assigned to the devices. This is based on the device group or user group.
  4. In the third step select the desired enrollment method.


The choices are as follows:


Send Enrollment Link


A link to the enrollment page will be sent to the user’s email address or phone via SMS. Note: To use the sms option you need to have the SMS gateway in place.


Scan QR Code


You can scan the QR code using a device camera or QR code reader apps. Note: set the QR reader apps to open links automatically. Otherwise, the QR code will be counted as used before opening the link in the web browser. After scanning, the device displays the enrollment page.


After downloading the FAMOC app a new device record is automatically created in the system and the device is assigned to the selected user.


Set up Device Owner


This choice allows your to enroll an Android device in the Device Owner mode. The first step of this process is optional and allows the administrator to configure a WLAN connection on the device during enrollment (Keep in mind that the device will require the internet access to communicate with FAMOC to properly configure and finish the enrollment process.) Then, select one of the two methods for enrollment in the Device Owner mode: NFC or QR enrollment.


The NFC method requires an NFC-enabled, admin-assigned device already enrolled (not necessarily in DO mode) to FAMOC. You need to select such a device for use as a master device for scanning. Choose the device and click ‘Start’. The master device will receive a request to start the NFC scan. Use the target device to scan the new device by positioning the devices back to back. When the new device is detected by the master device, tap the screen on the master device to start the enrollment process. The new device will be assigned to the selected user. Note: This method requires both devices to be NFC-enabled, with the functionality turned on on the master device. The new device must be factory reset or new with Android 6.x or higher.

 

The QR method does not require an additional device enrolled. The QR Reader can be easily accessed by tapping the welcome screen on a factory reset/new device 6 times. Upon scanning the code, the enrollment process will begin.

Note: This method is available only for devices with Android 7.x of higher.



Once all of the steps have been completed, you reach the Confirmation window, displaying the current enrollment state. You can now follow progress messages on the screen, enroll another device or go to the newly added device’s details. The window can be safely closed at this point, as it is not necessary for the enrollment process to continue. The process can be monitored in the Logs tab.