Essentials MDM Support Center

Versions 53

• Essentials MDM 5.37.0
• Essentials MDM 5.36.0
• Essentials MDM 5.35.0
• Essentials MDM 5.34.0
• Essentials MDM 5.33

See all 53 articles

Announcements 3

• New iOS agent VPP codes handling
• Upcoming branding changes to FAMOC
• FAMOC is becoming Essentials MDM: Rebranding FAQ

How to Start 1

• How to start guide

Device enrollment 10

• Adding a new Android device to Essentials MDM
• Adding Android device in BYOD mode
• Adding Android device in WPC mode (work profile on company owned device)
• Adding Android device in COSU mode (dedicated device)
• Fully managed iOS / iPadOS device enrollment

See all 10 articles

Mobile management models 3

• Fully managed device management mode
• BYOD / WPC management mode
• Dedicated device management mode

Integrations 12

• Android Enterprise & Managed Google Play Guide
• KME - KNOX Mobile Enrollment Guide
• Android Enterprise zero-touch integration guide
• Apple APNs Integration Guide
• Apple Device Enrollment Program Guide

See all 12 articles

Policies 17

• Policies in Essentials MDM
• Fully managed device policies
• BYOD / WPC policies
• Dedicated device policies
• General policy settings

See all 17 articles

System Management 14

• Monitoring
• Devices
• Devices - Locations
• Devices - Logs
• Users

See all 14 articles

User guides 1

• macOS User Guide

Functionality MATRIX 2

• Essentials MDM Functionality Matrix
• Essentials MDM vs Essentials MDM Lite comparison

GDPR Compliance 2

• Techstep Essentials MDM & GDPR compliance
• Techstep Essentials MDM GDPR pocket guide

Security 5

• How to wipe a device remotely?
• How to block Wi-Fi on a device?
• How to block Bluetooth on a device?
• How to obtain your Google ID and unlock Factory Reset Protection?
• Lock code change monitoring in FAMOC manage

Reporting 5

• How to view logs?
• How to manage reports in FAMOC?
• How to manage alerts? List and describtion
• How to automate sending reports by email?
• Monitoring device battery temperature in FAMOC manage

App management 3

• How to create corporate store?
• How to add application to FAMOC?
• How to add application to a blacklist?

Connectivity 3

• How to configure Wi-Fi for Android devices
• How to monitor list of SSIDs that should always exists on the device?
• Remote call forwarding using USSD codes in FAMOC manage

iOS features 5

• How to configure Outlook on iOS
• How to configure per-App VPN on iOS
• How to publish corporate store as Webclip?
• How to set-up WiFi configuration for iOS devices?
• What is bundle ID and how can you use it in FAMOC?

Optional features 9

• How to send a message to a device?
• How to locate a device?
• How to enforce automatic time and date set on the Android device
• How to add translations to FAMOC?
• How to access device remotely?

See all 9 articles

Admin Guides 7

• FAMOC System Management Guide
• FAMOC Policy Templates Guide
• FAMOC Advanced Interface Guide
• FAMOC 5.11 Privileges Guide
• FAMOC 5.9 Configuration Tool EN

See all 7 articles

Integrations 7

• Instruction for Samsung KC ( KNOX Configure )
• Device Owner
• SafetyNet configuration
• FAMOC & Cisco Umbrella integration guide for Android
• FAMOC & Cisco Umbrella for iOS - integration guide

See all 7 articles

User Guides 6

• FAMOC 3.32 User Guide for Android
• FAMOC User Guide for iOS
• FAMOC 3.31.5 Uninstall guide for Android
• FAMOC 3.31.6 Uninstall guide iOS EN
• FAMOC 3.31.5 Launcher + Kiosk Mode EN

See all 6 articles

Android 2

• Get ready for changes in COPE mode in Android 11
• Android Enterprise vs. Device Admin – differences in terms of security and privacy

Tutorial videos 7

• Adding the device in Device Owner mode in FAMOC manage
• iOS device enrollment in FAMOC manage
• Managed Google Play configuration in FAMOC manage
• Apple APNs configuration in FAMOC manage
• Enrolling Android device

See all 7 articles

Marketing videos 6

• FAMOC EMM platform
• FAMOC lock solution
• FAMOC defend solution
• FAMOC for Zebra devices
• Support your employees with ruggedized devices and smartwatches

See all 6 articles