Essentials MDM Support Center

Versions 55

• Essentials MDM 5.38.1 hotfix
• Essentials MDM 5.38.0
• Essentials MDM 5.37.0
• Essentials MDM 5.36.0
• Essentials MDM 5.35.0

See all 55 articles

Announcements 3

• New iOS agent VPP codes handling
• Upcoming branding changes to FAMOC
• FAMOC is becoming Essentials MDM: Rebranding FAQ

How to Start 1

• How to start guide

Device enrollment 10

• Adding a new Android device to Essentials MDM
• Adding Android device in BYOD mode
• Adding Android device in WPC mode (work profile on company owned device)
• Adding Android device in COSU mode (dedicated device)
• Fully managed iOS / iPadOS device enrollment

See all 10 articles

Mobile management models 3

• Fully managed device management mode
• BYOD / WPC management mode
• Dedicated device management mode

Integrations 12

• Android Enterprise & Managed Google Play Guide
• KME - KNOX Mobile Enrollment Guide
• Android Enterprise zero-touch integration guide
• Apple APNs Integration Guide
• Apple Device Enrollment Program Guide

See all 12 articles

Policies 17

• Policies in Essentials MDM
• Fully managed device policies
• BYOD / WPC policies
• Dedicated device policies
• General policy settings

See all 17 articles

System Management 14

• Monitoring
• Devices
• Devices - Locations
• Devices - Logs
• Users

See all 14 articles

User guides 2

• iOS User Guide
• macOS User Guide

Functionality MATRIX 2

• Essentials MDM Functionality Matrix
• Essentials MDM vs Essentials MDM Lite comparison

GDPR Compliance 2

• Techstep Essentials MDM & GDPR compliance
• Techstep Essentials MDM GDPR pocket guide

Security 5

• How to wipe a device remotely?
• How to block Wi-Fi on a device?
• How to block Bluetooth on a device?
• How to obtain your Google ID and unlock Factory Reset Protection?
• Lock code change monitoring in Essentials MDM

Reporting 5

• How to view logs?
• How to manage reports in Essentials MDM?
• How to manage alerts? List and describtion
• How to automate sending reports by email?
• Monitoring device battery temperature in Essentials MDM

App management 3

• How to create corporate store?
• How to add application to Essentials MDM?
• How to add application to a blacklist?

Connectivity 3

• How to configure Wi-Fi for Android devices
• How to monitor list of SSIDs that should always exists on the device?
• Remote call forwarding using USSD codes in Essentials MDM

iOS features 5

• How to configure Outlook on iOS
• How to configure per-App VPN on iOS
• How to publish corporate store as Webclip?
• How to set-up WiFi configuration for iOS devices?
• What is bundle ID and how can you use it in Essentials MDM?

Optional features 9

• How to send a message to a device?
• How to locate a device?
• How to enforce automatic time and date set on the Android device
• How to add translations to Essentials MDM?
• How to access device remotely?

See all 9 articles