After reading this administrator’s guide, you will be able to:
Understand how and why FAMOC Manage can help you to administer mobile devices
Understand how FAMOC will work for your company, end-users or your customers
Identify the main FAMOC components and features
Create multiple, separate organizations / departments within the FAMOC server and grant diverse management prerogatives to different system administrators
Customize the FAMOC console by e.g. adding new system translations and custom fields, preparing package operations corresponding to specific company needs, or changing FAMOC Agent configuration
Add single users and devices to FAMOC or perform bulk imports via server synchronization, or file import and data mapping
Remotely manage end-users’ devices (install applications, perform over-the-air configurations, initiate data backup, etc.)
Gain an overview of the mobile infrastructure, monitor device parameters, instantly identify failures, and troubleshoot devices using dashboard, inventory, action log, alerts and reports
Make a connection to a customer’s phone using FAMOC Remote Access
Use Location Monitor to locate devices and users
Monitor server status and FAMOC licenses
Know where to look for more detailed information and support