To add new policy, click on the Add policy template button.

To edit an existing policy, click on the policy name or Edit button. 

Policies main view

General settings tab

Below is the list of parameters on general settings tab:

Parameter

Value

General settings

Template name

Input policy name (max 100 chars)

Set priority order

Specify position on the policy template list

Reinstall Base Agent automatically

When new Base Agent version appears in the system, it will be automatically reinstalled on devices (policy will be set as outdated).

Default value: not checked.

Uninstall not compatible policy components automatically

If set, not matching policy components from current policy will be uninstalled if device will be moved to other policy.

Default value: not checked.

Mark as wiped on Base Agent uninstallation

If set, the device will be marked as wiped in the FAMOC console if Base Agent is uninstalled.

Enable remote access services

If this option is marked, Remote Access will be installed with the policy.

Default value: not selected

Enable location services

If this option is marked, Location Monitor will be installed with the policy.

Default value: not selected

Force the app monitor service to turn on

When set, an additional operation included in the general policy, called "Enable app monitor service", will be added to the queue and sent to the device asking the user to turn the FAMOC Accessibility Service on.

General policy settings

 

General settings tab

Schedules settings

Below is the list of parameters on schedules settings tab:

Parameter

Value

Schedules settings

Peak schedule interval

The interval of Base Agent server connection: 5 min./15 min./30 min. /1h/4h/12h/Once a day/Once a week/Once a month

Default value: Once a day

Peak days

Days of week during which Base Agent reports to FAMOC server

Default value: Monday - Friday

Peak begin

What time during peak days should Base Agent start reporting

Default value: 8:00

Peak end

What time during peak days should Base Agent stop reporting

Default value: 16:00

Device Monitor sessions interval

Sets the interval of Device Monitor sessions: Off/Hourly/4 times a day/Daily/Weekly/Monthly

Default value: Daily

Alerting device inactivity

Alerting inactivity of the Base Agent after: 1-5 days/Week/Month/3 months. In case Base Agent doesn’t report to server within this period, FAMOC generates an alert with three possible reaction options:

  • Remove device from FAMOC

  • Reinstall Base Agent

  • Mark device as stolen

Default value: After week

Wipe on exceeded device inactivity

If this option is marked and Base Agent doesn’t report to server within a specified period of time, in addition to generated alert, the device will be wiped.

Mark as wiped on exceeded device inactivity

If set, the device will be marked as wiped in the FAMOC console if it exceeds device inactivity period.

Schedules settings

Schedules settings tab