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Knowledge base
News
Versions
53
Essentials MDM 5.37.0
Essentials MDM 5.36.0
Essentials MDM 5.35.0
Essentials MDM 5.34.0
Essentials MDM 5.33
See all 53 articles
Announcements
3
New iOS agent VPP codes handling
Upcoming branding changes to FAMOC
FAMOC is becoming Essentials MDM: Rebranding FAQ
Documentation
How to Start
1
How to start guide
Device enrollment
9
Adding a new Android device to Essentials MDM
Adding Android device in BYOD mode
Adding Android device in WPC mode (work profile on company owned device)
Adding Android device in COSU mode (dedicated device)
iOS device enrollment
See all 9 articles
Mobile management models
3
Fully managed device management mode
BYOD / WPC management mode
Dedicated device management mode
Integrations
12
Android Enterprise & Managed Google Play Guide
KME - KNOX Mobile Enrollment Guide
Android Enterprise zero-touch integration guide
Apple APNs Integration Guide
Apple Device Enrollment Program Guide
See all 12 articles
Policies
17
Policies in Essentials MDM
Fully managed device policies
BYOD / WPC policies
Dedicated device policies
General policy settings
See all 17 articles
System Management
12
Monitoring
Devices
Campaigns
Users
Applications
See all 12 articles
User management
2
Groups
Roles
Functionality MATRIX
2
Essentials MDM Functionality Matrix
Essentials MDM vs Essentials MDM Lite comparison
GDPR Compliance
2
Techstep Essentials MDM & GDPR compliance
Techstep Essentials MDM GDPR pocket guide
FAQ
Security
5
How to wipe a device remotely?
How to block Wi-Fi on a device?
How to block Bluetooth on a device?
How to obtain your Google ID and unlock Factory Reset Protection?
Lock code change monitoring in FAMOC manage
Reporting
5
How to view logs?
How to manage reports in FAMOC?
How to manage alerts? List and describtion
How to automate sending reports by email?
Monitoring device battery temperature in FAMOC manage
App management
3
How to create corporate store?
How to add application to FAMOC?
How to add application to a blacklist?
Connectivity
3
How to configure Wi-Fi for Android devices
How to monitor list of SSIDs that should always exists on the device?
Remote call forwarding using USSD codes in FAMOC manage
iOS features
5
How to configure Outlook on iOS
How to configure per-App VPN on iOS
How to publish corporate store as Webclip?
How to set-up WiFi configuration for iOS devices?
What is bundle ID and how can you use it in FAMOC?
Optional features
9
How to send a message to a device?
How to locate a device?
How to enforce automatic time and date set on the Android device
How to add translations to FAMOC?
How to access device remotely?
See all 9 articles
Legacy documentation
Admin Guides
7
FAMOC System Management Guide
FAMOC Policy Templates Guide
FAMOC Advanced Interface Guide
FAMOC 5.11 Privileges Guide
FAMOC 5.9 Configuration Tool EN
See all 7 articles
Integrations
7
Instruction for Samsung KC ( KNOX Configure )
Device Owner
SafetyNet configuration
FAMOC & Cisco Umbrella integration guide for Android
FAMOC & Cisco Umbrella for iOS - integration guide
See all 7 articles
User Guides
6
FAMOC 3.32 User Guide for Android
FAMOC User Guide for iOS
FAMOC 3.31.5 Uninstall guide for Android
FAMOC 3.31.6 Uninstall guide iOS EN
FAMOC 3.31.5 Launcher + Kiosk Mode EN
See all 6 articles
Android
2
Get ready for changes in COPE mode in Android 11
Android Enterprise vs. Device Admin – differences in terms of security and privacy
Tutorial videos
7
Adding the device in Device Owner mode in FAMOC manage
iOS device enrollment in FAMOC manage
Managed Google Play configuration in FAMOC manage
Apple APNs configuration in FAMOC manage
Enrolling Android device
See all 7 articles
Marketing videos
6
FAMOC EMM platform
FAMOC lock solution
FAMOC defend solution
FAMOC for Zebra devices
Support your employees with ruggedized devices and smartwatches
See all 6 articles